GLOBAL RELOCATION
A relocating employee’s first impressions of a destination city and country may have a significant impact on their decision. In preparation and anticipation of an assignee's arrival, ReloWise's destination services consultants will learn about the family's needs, interests and priorities as they prepare to move. The first and most important step for a relocating assignee and her/his family is ReloWise's preview trip & area orientation program, which will support the correct decision for the new assignment. Our consultants will provide all previous information to show the best neighborhoods, residences, schools, hospitals, supermarket, culture, recreation, sports, night life and entertainment at the new destination city, with agility and personalized services.
Based on assignment types and requirements, ReloWise will manage this very important step with corporate, assignee and immigration lawyers. Our sophisticate system, follows all steps and programmed time-line before, during till the end of the process. We will check all information requested, support with documentation preparation, expiration dates, previously informed, during the process till the set up of the appointment with Consulates and local government entities. ReloWise is also ready to support with mandatory documents for applying the visa.
After visa process is completed, the authorization stamp on the passport, we will support assignee and dependents with all local documentation needed, as mandatory depending on each visa type. ReloWise is ready to study the best scenario to apply the documentation.
Our home finding program is prepared to assist the assignee and family on finding a new home according to corporate budget and assignee requirements.
Our home search service can include:
• Inspection of shortlisted properties
• Assistance with understanding the lease and property condition report
• Assistance with property handover and moving
• Assistance with changing utilities bill´s name
ReloWise consultants provides professional, non-legal lease reviews. We review the lease checklist and property inventory, with the employee to ensure that they feel comfortable with the lease they are signing.
Our home search service can include:
• Inspection of shortlisted properties
• Assistance with understanding the lease and property condition report
• Assistance with property handover and moving
• Assistance with changing utilities bill´s name
ReloWise consultants provides professional, non-legal lease reviews. We review the lease checklist and property inventory, with the employee to ensure that they feel comfortable with the lease they are signing.
ReloWise understands that the second step to the expatriation success is selecting a great international school for the children, and with that in mind, we have developed a program of practical and direct search for schools, reaching the needs that the young student and the family needs. The research is done by:
• Age
• Language Skills
• Interests
• Pedagogical proposal
Once a school is chosen, the ReloWise Consultant can be a valuable advocate for the assignee, providing ongoing support through the application and admission process.
• Age
• Language Skills
• Interests
• Pedagogical proposal
Once a school is chosen, the ReloWise Consultant can be a valuable advocate for the assignee, providing ongoing support through the application and admission process.
ReloWise´s Local Consultant, based on their knowledge can give expatriates the best and fast support with tasks, as:
• Opening bank account
• Drive license
• Utilities bills
• Local registration
• Personal organizer
• Walk around services
• Car rental or purchase
• Residence or car insurance
• Clubs
• Partner´s courses or occupation
• Opening bank account
• Drive license
• Utilities bills
• Local registration
• Personal organizer
• Walk around services
• Car rental or purchase
• Residence or car insurance
• Clubs
• Partner´s courses or occupation
Every time a company makes a strategic decision in expanding their operations or even having offices in other countries, it is very important to make right investments in preparing the professionals and their families for the assignment. This preparation is fundamental for an easy adaptation, maintaining high productivity performance for the company's goals.
Communication is the Universal language and the comprehension of cultural differences are essential for the productivity of any International assignment.
The cost of sending an expatriate and family abroad is approximately three times the employee’s annual salary. Less than half of all expatriates receive formalized cross-cultural training and are able to manage cultural differences. Premature return rate for expatriates drops dramatically to less than ten percent when formalized cross-cultural training is provided.
Communication is the Universal language and the comprehension of cultural differences are essential for the productivity of any International assignment.
The cost of sending an expatriate and family abroad is approximately three times the employee’s annual salary. Less than half of all expatriates receive formalized cross-cultural training and are able to manage cultural differences. Premature return rate for expatriates drops dramatically to less than ten percent when formalized cross-cultural training is provided.
MOVING SERVICES
ReloWise manages the Moving Services, whether domestic or international, inbound, outbound or third country. We do all the service planning, which includes:
• Schedule physical or virtual pre-move survey
• Planning of packaging dates
• Extra services such as hoisting, items by stairs, crates of wood for fragile items
• Help with export documents at origin and import at destination
• Move insurances
• Expected date of customs clearance at origin, transit time (air, sea or land), anticipation of customs clearance at destination and delivery date
• Storage in transit, at origin or destination
And by having these points aligned, we will execute the service, respecting the periods previously stipulated and taking the weekly and daily follow-up, through easy-to-understand reports, informing all involved.
• Schedule physical or virtual pre-move survey
• Planning of packaging dates
• Extra services such as hoisting, items by stairs, crates of wood for fragile items
• Help with export documents at origin and import at destination
• Move insurances
• Expected date of customs clearance at origin, transit time (air, sea or land), anticipation of customs clearance at destination and delivery date
• Storage in transit, at origin or destination
And by having these points aligned, we will execute the service, respecting the periods previously stipulated and taking the weekly and daily follow-up, through easy-to-understand reports, informing all involved.
Our pets are part of the family, and thinking about it, we have developed a Pet Relocation Program, where we seek the best comfort and care for them.
We understand what are the prerequisites to get from origin and to arrive at the destination. We do the best planning to make it easy on the pets and minimize the short period without them.
We understand what are the prerequisites to get from origin and to arrive at the destination. We do the best planning to make it easy on the pets and minimize the short period without them.
We offer storage services for your belongings at origin or destination for your convenience, as short or long period, and insurance extensions.
DESTINATION SERVICES
We developed partnerships with the best providers of furniture rentals and we can support the assignee and family, selecting the best options, contract and price.
Part of the destination services are the assignee´s expenses, based on corporate policy, and it is a delicate step for most of all expatriates. We have a program based on a finance compliance, developed for each assignee. We will first explain the policy, check each expense, approve and reimburse, respecting the period approved by corporate, and internal rules.
We know and understand that the vast majority of renting joins other bills such as taxes, gas, electricity, cable TV, Internet, surveillance, condominium, insurance, among others and for this, we have developed the tenancy management program to manage all these bills. We work with two types of tenancy management control:
• TM light - We organize the control of all the accounts and send them to the assignee to arrange the payments on the due dates.
• TM Pro - We organize, control and arrange all account payments and the client advances us the amounts only once, in the beginning of the month, and at the end, we present the statement, generating a compliance report with all paid bills, and the payment receipts.
• TM light - We organize the control of all the accounts and send them to the assignee to arrange the payments on the due dates.
• TM Pro - We organize, control and arrange all account payments and the client advances us the amounts only once, in the beginning of the month, and at the end, we present the statement, generating a compliance report with all paid bills, and the payment receipts.
ReloWise is always ready to support the assignee and the family during the assignment, as fast as they need. We will be there maintaining the organization and keeping life to the easiest. We offer the on-going support program based on day-by-day events, as:
• Property maintenance and repairs
• Translations
• Local documents renew
• Decoration and cleaning of the property
• Lease renew or extension
• Domestic Moves
• Pet Hotel
• Condominium events
• Property maintenance and repairs
• Translations
• Local documents renew
• Decoration and cleaning of the property
• Lease renew or extension
• Domestic Moves
• Pet Hotel
• Condominium events
It is time to go back to your home country or a new assignment starts to a new host country. The assignee and family are thinking of the new assignment, new challenges and ReloWise is ready to support them with an excellence in the departure service program. Leave us the hard work and we will carefully take action on all points that involve the departure, as analyzing past contracts, talking with HR and assignee, planning and working as assignee's advocate, performing support services as:
• Assistance with termination of lease contract
• Assistance with check-list and property report
• Coordination of repairs and third-party services
• Disconnection of utilities
• Dis-registration or closing: bank account, drive License, car rental
• Assistance on selling the car, if necessary
• Household goods
• Pet relocation
• Return of security deposit
• Final cleaning
• Handing over the keys
• Assistance with termination of lease contract
• Assistance with check-list and property report
• Coordination of repairs and third-party services
• Disconnection of utilities
• Dis-registration or closing: bank account, drive License, car rental
• Assistance on selling the car, if necessary
• Household goods
• Pet relocation
• Return of security deposit
• Final cleaning
• Handing over the keys
If you must leave your own property as going to new host destination and would like to avoid looking for landlord services, corporate real-state services, tenants, utilities bill payments, maintenance, ReloWise may provide you tranquility and ease of mind. We will manage the day-to-day operations and you may choose the services that are most important to you:
• Setting and collecting rent
• Finding and screening tenants
• Credit checks
• Handling lease contracts and check list
• Handling emergencies and maintenance
• Handyman and cleaning services
• Rental taxes
• Utilities bills
• Monthly accounting
• Setting and collecting rent
• Finding and screening tenants
• Credit checks
• Handling lease contracts and check list
• Handling emergencies and maintenance
• Handyman and cleaning services
• Rental taxes
• Utilities bills
• Monthly accounting